The sale and marketing of your property
Being a part of our Holiday Letting gives you full exposure to our Sales and Marketing strategies as well as our highly trained reservations team to ensure potential bookings are converted. Our website has proven to be highly successful in generating direct bookings however we do not rely on this channel alone. Your property, when managed by us, receives full exposure to domestic and international travel agencies, our conference and incentive market, the direct weddings and golfing market.
Caring for our guests
We have a unique management advantage over rental operators on the island, as we are able to draw on the resources of the island to ensure a true 24 hour service is provided for our guests. Our aim is to generate repeat business for your property therefore it is crucial to provide the highest level of service possible.
Services
• Full accountability to our clients as all revenue flows through our trust account and is managed under the guidelines of the Department of Fair Trading.
• Maximum exposure of your property to the channels of market including the direct booking market, travel agencies nationally and internationally, conference markets and golfing market.
• A Sales and Marketing division focused on the promotion of Hamilton Island and your property.
• Access to our trained reservations team that are educated to do what they do best… generate bookings into your property!
• A trained and experienced team of professionals to manage your property effectively to ensure that it is maintained at the highest standard possible.
• Access to our own on island housekeeping department to be certain that your property is cleaned to the highest standard possible at all times.
• Reduction of par levels to service your guests is a thing of the past as we maintain our own on island stores department to ensure ample supplies at all times.
• Access to the Hamilton Island maintenance department to ensure that maintenance costs are kept to a minimum – Ask us about the proactive maintenance steps we have put in place!
• 24 hour guest service to ensure that any guest issues are handled no matter what time of the day or night at no additional cost to you! We will handle this on your behalf rather than having you speak direct with the guests.
• We maintain our own fleet of buggies that will be supplied to the guest as part of their package which reduces your cost and associated concerns with maintaining your own buggy (we understand however that you may wish to include your own buggy so please let us know so we can inform you on how we can incorporate this for you).
• We approach the management of your property the same as we would if we owner it ourselves. This means we act in your best interests and take full accountability for the decisions we make!
• No limited access days to your property. Feel free to use it as much as you like!
